SAINT LUKES CANCER INSTITUTE (KANSAS CITY, MO) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 40%

How often did nurses communicate well with patients?

Sometimes or never

Here:	3%
Missouri:	5%

Usually

Here:	12%
Missouri:	18%

Always

Here:	85%
Missouri:	77%

How often did doctors communicate well with patients?

Sometimes or never

Here:	2%
State:	4%

Usually

This Hospital:	8%
State:	15%

Always

Here:	90%
Missouri:	81%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	7%
Missouri:	9%

Usually

Here:	16%
State:	26%

Always

This Hospital:	77%
Missouri:	65%

How often was patients' pain well controlled?

Sometimes or never

Here:	3%
Missouri:	7%

Usually

Here:	16%
Missouri:	24%

Always

Here:	81%
Missouri:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	19%
State:	21%

Usually

Here:	23%
Missouri:	18%

Always

This Hospital:	58%
State:	61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	7%
State:	9%

Usually

Here:	17%
Missouri:	19%

Always

Here:	76%
Missouri:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	13%
Missouri:	11%

Usually

This Hospital:	15%
State:	31%

Always

Here:	72%
Missouri:	58%

Were patients given information about what to do during their recovery at home?

Yes

Here:	91%
State:	84%

Here:	9%
Missouri:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	2%
State:	9%

7 or 8

Here:	15%
Missouri:	23%

9 or 10

Here:	83%
State:	68%

Would patients recommend the hospital to friends and family?

This Hospital:	1%
Missouri:	5%

Yes, probably

This Hospital:	15%
State:	27%

Yes, definitely

Here:	84%
Missouri:	68%

Average Medicare Payment

Chronic obstructive pulmonary disease w/o CC/MCC: $3,985

Chronic obstructive pulmonary disease w MCC: $7,111

Simple pneumonia and pleurisy w MCC: $7,872

Major small and large bowel procedures w CC: $9,717

Biopsies of musculoskeletal system and connective tissue w CC: $11,662

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,563

Kidney and ureter procedures for neoplasm w CC: $10,165

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,635

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	11.300%
State:	8.189%

SAINT LUKES CANCER INSTITUTE - KANSAS CITY, MO

Hospital Consumer Assessment of Healthcare Providers

Average Medicare Payment

Use of Medical Imaging

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