BERLIN MEMORIAL HOSPITAL (BERLIN, WI) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 46%

How often did nurses communicate well with patients?

Sometimes or never

Here:	3%
Wisconsin:	3%

Usually

Here:	16%
Wisconsin:	17%

Always

Here:	81%
State:	80%

How often did doctors communicate well with patients?

Sometimes or never

Here:	4%
Wisconsin:	3%

Usually

This Hospital:	15%
State:	15%

Always

Here:	81%
Wisconsin:	82%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	6%
Wisconsin:	6%

Usually

This Hospital:	20%
Wisconsin:	24%

Always

This Hospital:	74%
Wisconsin:	70%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	7%
Wisconsin:	5%

Usually

This Hospital:	26%
State:	24%

Always

Here:	67%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	14%
Wisconsin:	15%

Usually

Here:	11%
State:	18%

Always

Here:	75%
State:	67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	6%
Wisconsin:	5%

Usually

Here:	13%
State:	17%

Always

Here:	81%
Wisconsin:	78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	10%
State:	8%

Usually

Here:	32%
State:	30%

Always

This Hospital:	58%
Wisconsin:	62%

Were patients given information about what to do during their recovery at home?

Yes

Here:	88%
Wisconsin:	87%

This Hospital:	12%
Wisconsin:	13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	8%
Wisconsin:	6%

7 or 8

Here:	26%
Wisconsin:	21%

9 or 10

This Hospital:	66%
Wisconsin:	73%

Would patients recommend the hospital to friends and family?

This Hospital:	5%
State:	3%

Yes, probably

Here:	29%
State:	24%

Yes, definitely

Here:	66%
State:	73%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	40.500%
Wisconsin:	35.145%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	4.400%
State:	8.007%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.092%
Wisconsin:	0.080%

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery

This Hospital:	4.000%
Wisconsin:	5.714%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	1
State:	7

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
State:	97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	96.0%
Wisconsin:	98.3%

Percent of Patients Given Discharge Instructions

This Hospital:	92.0%
State:	91.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	97.0%
Wisconsin:	97.9%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	97.0%
State:	97.6%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	90.0%
Wisconsin:	95.6%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	82.0%
State:	93.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	96.0%
Wisconsin:	96.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	95.0%
Wisconsin:	97.9%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	94.0%
State:	97.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	99.0%
Wisconsin:	99.0%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	99.0%
State:	97.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	100.0%
Wisconsin:	97.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.9%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	99.0%
Wisconsin:	94.2%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	100.0%
State:	95.3%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	100.0%
Wisconsin:	95.8%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	96.0%
State:	97.3%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	100.0%
State:	99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure

Here:	12.5%
Wisconsin:	11.7%

30-Day Mortality Rates from Pneumonia

This Hospital:	11.3%
State:	11.9%

30-Day Readmission Rates from Heart Failure

Here:	22.5%
State:	23.7%

30-Day Readmission Rates from Pneumonia

This Hospital:	16.3%
Wisconsin:	18.1%

BERLIN MEMORIAL HOSPITAL - BERLIN, WI

Hospital Consumer Assessment of Healthcare Providers

Use of Medical Imaging

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

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