HERITAGE MEDICAL CENTER - SHELBYVILLE, TN

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Addresss:
2835 HWY 231 N
SHELBYVILLE, TN, 37160
Phone (make sure to verify first before calling): (931) 685-5433

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Swing Bed Hospitals

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 22.00
Registered Professional Nurses : 105.00
Other Salaried Personnel : 97.00
Certified Registered Nurse Anesthetists (CRNA) : 4.00
Dieticians : 2.00
Occupational Therapists : 2.00
Physical Therapists : 2.00
Registered Pharmacists : 1.00
Respiratory Therapists : 8.00
Speech Pathologists Or Audiologists : 2.00
Medical Social Workers : 2.00
Medical Laboratory Technologists : 3.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 19.00
Nurse Practitioners: 1.00

Number Of Beds
Total: 104
Total Certified: 104

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

34.800%
State:

34.494%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

20.200%
State:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.228%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.194%
State:

0.080%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

3.500%
Tennessee:

4.940%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Bronchitis and Asthma without Complications
Average Covered Charges
This Hospital:

$11,199
Tennessee:

$12,805
Average Total Payments
This Hospital:

$3,429
Tennessee:

$3,645
Number of discharges: 11
This Hospital:

1.27%
Tennessee:

0.17%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$21,464
State:

$17,020
Average Total Payments
Here:

$4,661
Tennessee:

$5,041
Number of discharges: 18
This Hospital:

2.08%
Tennessee:

1.33%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$11,583
State:

$12,407
Average Total Payments
Here:

$3,233
State:

$3,513
Number of discharges: 23
This Hospital:

2.65%
State:

1.42%
Cellulitis without Major Complications
Average Covered Charges
Here:

$9,228
Tennessee:

$16,279
Average Total Payments
Here:

$4,732
State:

$5,032
Number of discharges: 27
Here:

3.11%
Tennessee:

1.82%
Chest Pain
Average Covered Charges
Here:

$13,352
State:

$14,776
Average Total Payments
Here:

$3,114
State:

$3,353
Number of discharges: 26
This Hospital:

3.00%
Tennessee:

1.53%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$18,731
State:

$19,593
Average Total Payments
This Hospital:

$5,412
State:

$5,660
Number of discharges: 64
This Hospital:

7.38%
State:

2.47%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$21,327
State:

$23,923
Average Total Payments
Here:

$6,709
State:

$7,037
Number of discharges: 55
This Hospital:

6.34%
Tennessee:

2.65%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$12,935
Tennessee:

$14,972
Average Total Payments
Here:

$4,038
Tennessee:

$4,309
Number of discharges: 79
This Hospital:

9.11%
Tennessee:

2.17%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$11,363
State:

$16,359
Average Total Payments
Here:

$4,071
State:

$4,325
Number of discharges: 53
This Hospital:

6.11%
Tennessee:

3.25%
Extracranial Procedures without Complications
Average Covered Charges
This Hospital:

$27,864
Tennessee:

$24,047
Average Total Payments
This Hospital:

$5,767
State:

$6,271
Number of discharges: 18
Here:

2.08%
Tennessee:

0.52%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$11,833
State:

$13,268
Average Total Payments
Here:

$3,837
Tennessee:

$4,148
Number of discharges: 13
Here:

1.50%
Tennessee:

0.33%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$20,405
State:

$19,150
Average Total Payments
Here:

$5,712
State:

$6,090
Number of discharges: 24
Here:

2.77%
State:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$23,756
State:

$29,962
Average Total Payments
This Hospital:

$8,000
State:

$8,869
Number of discharges: 13
Here:

1.50%
Tennessee:

2.69%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,001
State:

$14,398
Average Total Payments
This Hospital:

$3,822
State:

$4,108
Number of discharges: 19
Here:

2.19%
Tennessee:

1.28%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$10,336
Tennessee:

$14,253
Average Total Payments
This Hospital:

$3,476
Tennessee:

$3,839
Number of discharges: 11
This Hospital:

1.27%
State:

0.39%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$25,998
Tennessee:

$25,624
Average Total Payments
This Hospital:

$6,306
Tennessee:

$6,993
Number of discharges: 11
Here:

1.27%
Tennessee:

1.55%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$15,220
Tennessee:

$15,485
Average Total Payments
Here:

$4,399
Tennessee:

$4,583
Number of discharges: 77
This Hospital:

8.88%
State:

3.34%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$11,932
Tennessee:

$14,272
Average Total Payments
This Hospital:

$3,898
Tennessee:

$4,148
Number of discharges: 68
Here:

7.84%
Tennessee:

2.15%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$14,175
State:

$13,909
Average Total Payments
This Hospital:

$3,550
State:

$3,775
Number of discharges: 11
This Hospital:

1.27%
State:

0.44%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$27,703
State:

$26,754
Average Total Payments
Here:

$7,253
State:

$7,625
Number of discharges: 14
Here:

1.61%
Tennessee:

1.78%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$20,580
State:

$17,917
Average Total Payments
Here:

$4,505
State:

$4,923
Number of discharges: 18
Here:

2.08%
Tennessee:

1.25%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$20,542
Tennessee:

$19,625
Average Total Payments
This Hospital:

$5,498
State:

$6,067
Number of discharges: 24
Here:

2.77%
Tennessee:

2.21%
Renal Failure with Major Complications
Average Covered Charges
Here:

$22,566
Tennessee:

$30,685
Average Total Payments
This Hospital:

$9,140
Tennessee:

$9,923
Number of discharges: 17
This Hospital:

1.96%
State:

1.65%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$60,267
State:

$51,409
Average Total Payments
This Hospital:

$12,814
Tennessee:

$14,090
Number of discharges: 20
This Hospital:

2.31%
Tennessee:

1.16%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$37,866
State:

$38,065
Average Total Payments
Here:

$10,573
Tennessee:

$11,398
Number of discharges: 16
Here:

1.85%
State:

4.50%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$23,013
Tennessee:

$21,763
Average Total Payments
Here:

$6,416
State:

$6,717
Number of discharges: 18
This Hospital:

2.08%
State:

1.42%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$21,254
Tennessee:

$20,741
Average Total Payments
Here:

$5,580
State:

$5,942
Number of discharges: 42
Here:

4.84%
Tennessee:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$29,053
State:

$30,931
Average Total Payments
This Hospital:

$8,378
State:

$8,698
Number of discharges: 11
Here:

1.27%
State:

2.30%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$16,465
Tennessee:

$15,203
Average Total Payments
This Hospital:

$4,018
Tennessee:

$4,222
Number of discharges: 32
Here:

3.69%
State:

1.35%
Syncope and Collapse
Average Covered Charges
This Hospital:

$14,473
State:

$17,657
Average Total Payments
This Hospital:

$4,061
State:

$4,362
Number of discharges: 14
This Hospital:

1.61%
State:

1.51%
Transient Ischemia
Average Covered Charges
Here:

$10,717
State:

$18,327
Average Total Payments
This Hospital:

$4,140
Tennessee:

$4,491
Number of discharges: 20
This Hospital:

2.31%
Tennessee:

0.93%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

5
State:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

96.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

96.4%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
Tennessee:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
Tennessee:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
Tennessee:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

100.0%
Tennessee:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
Tennessee:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
Tennessee:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

95.0%
Tennessee:

98.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
Tennessee:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
State:

96.6%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
Tennessee:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

100.0%
Tennessee:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
Tennessee:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
Tennessee:

97.0%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

18.2%
Tennessee:

15.1%
30-Day Mortality Rates from Heart Failure
This Hospital:

12.9%
State:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

14.3%
State:

12.4%
30-Day Readmission Rates from Heart Failure
This Hospital:

27.3%
State:

25.0%
30-Day Readmission Rates from Pneumonia
Here:

17.5%
State:

19.3%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.685%
Tennessee:

0.749%
Blood infection from a catheter in a large vein
This Hospital:

0.342%
Tennessee:

0.509%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

5%
Usually
Here:

16%
Tennessee:

16%
Always
Here:

81%
State:

79%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
Tennessee:

4%
Usually
This Hospital:

11%
Tennessee:

13%
Always
This Hospital:

87%
Tennessee:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

8%
Tennessee:

10%
Usually
This Hospital:

23%
Tennessee:

23%
Always
This Hospital:

69%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
Tennessee:

7%
Usually
This Hospital:

21%
State:

22%
Always
This Hospital:

71%
Tennessee:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

17%
Tennessee:

21%
Usually
Here:

18%
State:

16%
Always
This Hospital:

65%
State:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
Tennessee:

10%
Usually
This Hospital:

18%
State:

18%
Always
Here:

73%
Tennessee:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

7%
Tennessee:

8%
Usually
This Hospital:

28%
Tennessee:

26%
Always
This Hospital:

65%
State:

66%

Were patients given information about what to do during their recovery at home?

Yes
Here:

82%
Tennessee:

82%
No
Here:

18%
Tennessee:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
State:

9%
7 or 8
Here:

21%
State:

23%
9 or 10
Here:

72%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Tennessee:

6%
Yes, probably
This Hospital:

28%
Tennessee:

25%
Yes, definitely
This Hospital:

66%
Tennessee:

69%

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